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Combi Terminal Twente accelerates shipping operations AI-trained AtBot in Teams


Customers are unforgiving, especially when their products and services are on the line. For businesses in the transportation industry, taking the time to carefully review every little detail is crucial to ensuring their customers get their goods when they need them, where they need them.Problem is, time is also money, and finding the sweet spot between efficient and quality customer service is an everyday challenge for global transport companies like Combi Terminal Twente (CTT).

In this video, you’ll learn how CTT is leveraging the integration capabilities of Microsoft Teams to provide global customer support powered by AtBot and give clients the ability to track their goods anytime, anywhere.

Cloud lessons learned: four companies that migrated their Windows Server and SQL Server workloads to Azure

Read the success stories of companies that increased workload performance and cut costs by moving Windows Server and SQL Server to Azure. Download this eBook to learn about the different cloud migration paths that Allscripts, Carlsberg Group, Epos Now, and TraXall France used. See how Azure helps to smoothly migrate legacy data and keep pace with innovation, among other features.

View: Cloud lessons learned: four companies that migrated their Windows Server and SQL Server workloads to Azure

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Digital transformation isn’t what you think it is–so what is it?

When the same phrase is used so frequently and over an extended period of time, two things typically happen: first, it officially achieves buzzword status; and second, it begins to lose its meaning. Among the tech industry’s pool of du jour buzzwords, perhaps none is more prominent and overhyped–if not misunderstood–than “digital transformation.” In his insightful Forbes article entitled “Digital Transformation Is Not What You Think It Is,” author Jamie Notter argues that it is culture, and not digital, that today’s organizations should focus on when it comes to digitally transforming themselves. In other words, identify what cultural changes will help make your business successful, then adopt technology to support and advance those goals. Check out the full article to get Mr. Notter’s unique take on what “digital transformation” really means for your business–and more important, what it really entails.

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How We Saved Our Culture of Collaboration: Tech Was the Means for Easing the Pain of Rapid Growth

What qualifies as a successful collaboration tool? The short (and kind of obvious) answer is: one that gets people to use it. In other words, your large investment in a new platform may have proven useless unless that platform resonates with your workforce. This is why today’s leading platforms like Microsoft Teams, Slack, and Workplace by Facebook have put customization and convenience at the top of their to-do list. And it’s paying off immensely, with the industry expected to reach a value of $60 billion by 2023.

So what’s the secret sauce behind the success and massive adoption of these platforms? Read this article to gain spot-on insights into how modern collaboration software has evolved to earn its place in the hearts—and devices—of today’s millennial workforce.

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