COMPUTER IT SERVICES
Computer IT Services for San Antonio Businesses
Take Control of Your Technology with ONIT's Managed Computer IT Services
At ONIT Technology Solutions, IT is our only job. We concentrate on avoiding IT problems — to help you relax and stop stressing about when the next computer issue will appear. Once all your IT systems function like a well-oiled machine, you enjoy increased performance and efficiency.
With our managed IT services, you benefit from: Predictable IT Costs, Real-Time Communication, Our Team Mitigate Your Security Risks, Fast Response Time, Accurate Documentation, Fixed Right The First Time
Do you experience these IT issues?
Computers that are slow
Never-ending computer problems that your IT support provider can’t seem to fix
Poor network efficiency even though you keep spending money onit
You have to re-explain the last problem to the IT support company over and over again
Unpredictable systems breakdowns
Trouble accessing documents or printing files when you need them most
If so, it’s time to re-evaluate your computer IT services company.
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COMPUTER IT SERVICES FEATURES
1. NETWORK MONITORING & CARE
We keep tabs on your network activity around the clock, and when a system or function fails, our support teams immediately jump in to investigate. Once the problem is identified, we’ll work to fix it — in many cases before you’ve even realized there’s an issue.
2. PROACTIVE MAINTENANCE
Our fully-managed IT services suite is designed to provide you with 24/7 peace of mind, freeing you to focus on driving your business forward. We monitor your systems, apply patches, protect against viruses, ensure backups are performing successfully, and more. We’ll catch the little problems before they become big ones.
3. 24x7x365 FAST SUPPORT HELP DESK
Our U.S.-based Help Desk provides 24x7x365 support, whenever you need it. Our highly-skilled technicians can be contacted via phone, email or web-based chat, and are ready and waiting to help answer any of your technology questions and provide fast, professional support for a variety of software applications.
4. OBSESSIVE-COMPULSIVE BACKUPS
Our data backup and continuity solution ensures your critical information is secure, backed up and accessible whenever you need it – even during a network failure or a disaster – so you’ll never have to worry about data loss again.
5. VIRTUAL IT DIRECTOR
A dedicated virtual account manager who will review with you and your team, some of the most important aspects of your business and technology to ensure future growth, including: Quarterly and annual technology business reviews, 3rd. party subscriptions and warranty management, acceptable use policy training, staff training, budgeting and IT policy development.
6. COMPLETE CYBER SECURITY IMPLEMENTATION
Security is at the heart of our offering. When you become one of our clients we’ll work with you to optimize best practices as far as security and productivity goes. We will make sure that you train your employees on IT risks as well as how to work in a risk free environment. You'll have access to a full suite of appropriate technology products, security analysis and crisis expertise.
7. FULL DOCUMENTATION
We are convinced that IT documentation needs to be consistent, collaborative, and uncomplicated to maintain. We think that good documentation allows a culture of responsibility, frees “brain-locked” facts and in the end, boosts the performance of your staff members. No more forgotten passwords and "Do you remember where this red cable goes?"
8. CUSTOM PROJECT WORK
We offer a variety of custom projects designed to help optimize your IT infrastructure – including software installations, migrations, setups & configurations, and more. There are literally "hundreds" of projects to choose from – and best of all, our technicians can perform the work overnight or over the weekend, so there’s no interruption or downtime at your office.