At Microsoft’s Build conference, Starbucks showed how artificial intelligence is helping them better predict what customers may be in the mood for by considering such factors such as weather, location, and user preferences.
Category: Blog
GEICO turbocharges insurance innovation in the cloud
By adopting a DevOps development strategy and transitioning development to Microsoft Azure, GEICO is working to engage customers more personally and dynamically. With the help of partner Applied Information Sciences, GEICO is moving to the cloud with a focus on increased efficiency, greater application availability, and lower costs.
Leveraging Tech to Improve Customer Experience: 11 Smart Techniques
The importance of customer experience has taken off in recent years. As competition becomes the norm in many digital and application spaces, the interaction that the consumer has with a company becomes more important. CX is vital in helping a company retain its customers and grow its customer base through organic referrals.
Luckily, technology offers several ways for businesses to improve their customer experience. In this article, 11 members of the Forbes Technology Council explain some techniques businesses can use to improve their customers’ experience.
Construction giant gains competitive edge with zero-trust approach to security
When The Walsh Group—one of the largest construction contractors in the United States—moved to the cloud, it realized it needed better ways to manage who accesses its systems. The company set up identity as the control plane—with Microsoft Azure Active Directory at the center and a zero-trust security stance to better protect access to all its resources. Now, The Walsh Group CIO says the company leads the industry in securing access to its hybrid environment, giving it a competitive advantage. Read the article for more.
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Not long ago, the main way that major research institutes obtained the computing power they needed for new or ongoing projects was to invest in computing infrastructure, which required significant upfront investments and led to ongoing IT costs to keep the research going.
By switching to cloud computing, research organizations have discovered that they can increase their computing performance without investing in new physical servers or on-site infrastructure. The benefits of the transition are obvious: faster publication times, substantially faster data analysis, significantly lower IT spending, and increased collaboration among researchers, all thanks to improved data sharing and security.
Subscribe now to learn more about how the cloud, artificial intelligence (AI), and the off-premises data management capabilities of Microsoft Azure are empowering organizations—research and otherwise—across the world.
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This infographic shows how @Microsoft Azure Synapse brings Big Data and Data Warehousing together in a single service to provide limitless analytics.
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With data growing increasingly valuable and harder to protect, Microsoft provides security solutions across identity and access management, information protection, threat protection and security management. Harness integrated, comprehensive security with Microsoft Advanced Threat Protection, Azure Security, and Azure Sentinel to identify and repel more threats than ever before and safeguard your organization, without sacrificing productivity.
ANU Large data sets and small budgets
Large upfront costs can severely limit the scope and scalability of important projects. With major research institutes that work on projects where substantial volumes of data need to be analyzed, the investment in computing infrastructure for data processing can be a major concern. They need a solution that can ensure the proper scalability of research projects and eliminate the inefficiencies of having to constantly update, upgrade, or downscale on-site servers to address the data needs of specific projects. Fortunately, cloud computing is having an enormous impact on how research is done across the globe.
Watch this video to learn how the elasticity and scalability of Microsoft Azure has allowed genome researchers at Australian National University to access only the computational resources they need while delivering results faster than ever before.